One shared space for your team, its knowledge and the AI that works with it.
Every ZeroDesk Workspace has its own channels, conversations, files, members, search and activity history. ZeroDesk turns this information into searchable context that ZeroDesk Agent can understand and act on
Everything your team needs to work together
A ZeroDesk Workspace is a dedicated environment where people communicate, store information and collaborate. Its communication, file management, search and governance capabilities are built directly into ZeroDesk.
Channels
Create channels for departments, projects, clients or specific discussions.
Personal conversations
Communicate directly with individual workspace members.
Workspace search
Find relevant conversations, files and information without manual navigation.
Saved messages
Save important messages, instructions and references for quick access later.
Channels
Create channels for departments, projects, clients or specific discussions.
Personal conversations
Communicate directly with individual workspace members.
Workspace search
Find relevant conversations, files and information without manual navigation.
Saved messages
Save important messages, instructions and references for quick access later.
Your workspace becomes knowledge AI can use
As people communicate and add information, the workspace develops context about projects, clients, decisions and everyday operations. ZeroDesk uses its proprietary contextual RAG technology to transform workspace data into a searchable, AI-ready index.
Move from information to action
Review the latest client discussions and project files, prepare a progress update and list everything that still requires approval.
Built for every important conversation
Viewer
Access and review available workspace information
Editor
Contribute to the workspace and work with its content
Admin
Manage members, operations and administrative settings.
Owner
Maintain the highest level of control over the workspace
A clear record of every important change
ZeroDesk maintains searchable audit trails across workspace activity, showing what changed, who made the change and when.
Built for every important conversation
For individuals
Keep project channels, members and knowledge in one controlled environment.
For departments
Create dedicated Workspaces for development, marketing, sales, operations or other functions.
For organizations
Manage access through defined roles, maintain audit trails and build a governed knowledge layer across everyday work
For organizations
Manage access through defined roles, maintain audit trails and build a governed knowledge layer across everyday work
Frequently Asked Questions
Can I invite members to my workspace?
What are the benefits of using a workspace?
Is there a limit to the number of workspaces I can create?
Can I customize my workspace?
How do I manage workspace settings?
Create a workspace that understands the work inside it
Give your team a shared environment to communicate, organize knowledge and work with AI—while maintaining control over access and activity.