Legal & Compliance
Your data, your privacy, and your trust matter. Here's how ZeroDesk protects and operates responsibly.
Overview
ZeroDesk is designed to provide a secure, reliable, and intelligent workspace experience for individuals and teams. We are committed to maintaining the highest standards of data protection, privacy, and operational transparency. All information processed within ZeroDesk is handled in accordance with applicable laws and industry best practices. We implement robust security measures, including encryption, access controls, and activity monitoring, to ensure that your data remains protected at all times. Our platform is built to respect user ownership, meaning all content created, uploaded, or managed within ZeroDesk remains under your control. By using ZeroDesk, you agree to use the platform responsibly and in compliance with all relevant regulations, while we continue to ensure a safe and trustworthy environment for your work.
AI + Data Focused Passage (Important for You)
ZeroDesk integrates advanced artificial intelligence through ZeroBrain to enhance productivity and streamline workflows. ZeroBrain processes user data solely to deliver relevant insights, automation, and intelligent assistance within the platform. We do not use customer data to train external or public AI models, and all interactions are handled securely within controlled environments. Our systems are designed to prioritize privacy, ensuring that sensitive information remains confidential and protected. Users retain full ownership and control over their data, with the ability to manage, export, or delete it at any time.
Security & Compliance
We adhere to leading security and compliance standards, including SOC 2, ISO 27001, and GDPR, to ensure that your data is handled with the highest level of protection and transparency. These standards shape our infrastructure, processes, and policies — enabling a secure and trustworthy workspace experience.
Terms of Service
Effective Date: January 1, 2025
Last Updated: January 1, 2025
1. Acceptance of Terms
By accessing or using ZeroDesk ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.
2. Description of Service
ZeroDesk is a cloud storage and file management platform that provides:
- Secure file storage and synchronization
- AI-powered file organization and search
- File sharing and collaboration tools
- Cross-platform access to your files
3. Account Requirements
- You must be at least 13 years old to use this Service
- You must provide accurate and complete registration information
- You are responsible for maintaining the security of your account credentials
- You must notify us immediately of any unauthorized access to your account
4. Acceptable Use
You agree NOT to:
- Upload, share, or store illegal content
- Violate intellectual property rights of others
- Distribute malware, viruses, or harmful code
- Attempt to gain unauthorized access to our systems
- Use the Service for spam or unsolicited communications
- Resell or redistribute the Service without authorization
- Interfere with or disrupt the Service's infrastructure
5. User Content
- You retain ownership of all content you upload ("User Content")
- You grant us a limited license to store, process, and display your content as necessary to provide the Service
- You are solely responsible for your User Content and its legality
- We may remove content that violates these Terms
6. Privacy
Your use of the Service is also governed by our Privacy Policy. By using ZeroDesk, you consent to our collection and use of data as described in the Privacy Policy.
7. Intellectual Property
- ZeroDesk and its original content, features, and functionality are owned by Ifuturix AI Labs Pvt Ltd
- Our trademarks and trade dress may not be used without prior written permission
- You may not copy, modify, or reverse engineer any part of the Service
8. Third-Party Services
- The Service may integrate with third-party applications
- We are not responsible for third-party services' content or practices
- Your use of third-party services is subject to their respective terms
9. Disclaimers and Limitations
- The Service is provided "AS IS" without warranties of any kind
- We do not guarantee uninterrupted or error-free service
- We are not liable for any indirect, incidental, or consequential damages
- Our total liability is limited to the amount you paid us in the past 12 months
10. Termination
- You may terminate your account at any time
- We may suspend or terminate accounts that violate these Terms
- Upon termination, your right to use the Service ceases immediately
- We may retain certain data as required by law
11. Governing Law
These Terms are governed by the laws of India. Any disputes shall be resolved in the courts of New Delhi, India.
12. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of material changes via email or Service notification. Continued use after changes constitutes acceptance.
Privacy Policy
Effective Date: January 1, 2025
Last Updated: January 1, 2025
1. Introduction
Ifuturix AI Labs Pvt Ltd ("we," "our," or "us") operates ZeroDesk. This Privacy Policy explains how we collect, use, and protect your information.
2. Information We Collect
Information You Provide
- Account information (name, email, password)
- Profile information
- Files and content you upload
- Payment information (processed by third-party providers)
- Communications with us
Information Collected Automatically
- Device information (type, operating system, browser)
- Usage data (features used, actions taken)
- Log data (IP address, access times, pages viewed)
- Cookies and similar technologies
3. How We Use Your Information
- Provide and maintain the Service
- Process transactions and send related information
- Send administrative messages and updates
- Respond to your comments and questions
- Analyze usage to improve the Service
- Detect and prevent fraud and abuse
- Comply with legal obligations
4. Information Sharing
We may share your information with:
- Service providers who assist our operations
- Legal authorities when required by law
- Business partners with your consent
- Successors in case of merger or acquisition
We do NOT sell your personal information.
5. Data Retention
- We retain your data while your account is active
- After account deletion, we may retain certain data for legal compliance
- Backup data is deleted according to our retention schedule
- You may request data deletion subject to legal requirements
6. Data Security
We implement appropriate security measures including:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication
- Employee training on data protection
7. Your Rights
Depending on your location, you may have rights to:
- Access your personal data
- Correct inaccurate data
- Delete your data
- Export your data
- Opt-out of certain processing
- Withdraw consent
To exercise these rights, contact us at connect@futurixai.com.
8. Children's Privacy
ZeroDesk is not intended for children under 13. We do not knowingly collect data from children under 13. If you believe we have collected such data, please contact us.
9. International Transfers
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes via email or Service notification.
11. Contact Us
For privacy-related questions:
- Email: connect@futurixai.com
- Address: A131 Noida Sector 136